A Fence Story

Jennifer Y. of Braintree, MA describes herself as a “demanding customer”, the type that likes to ask a lot of questions to figure out what she wants. 

She discovered the AVO website when searching online for a vinyl fence for her yard. An image of a scalloped vinyl fence caught her eye; she liked the aesthetic and it seemed like it would be a good fit for her yard. So when she contacted us she had a good idea of what she wanted, but it was important to her to have an expert guide her through the process, including recommending a reliable fence installer for the job.

Our longtime employee Jim fielded Jennifer’s first call, and was just the guy to seamlessly guide her through the shop, select, and install process for her 4-foot spaced board vinyl fence with a scalloped capstrip. She had this to say about her experience working with Jim:

“The experience of working with Jim at AVO was exceptional. He was very helpful finding the right information for me. He knew exactly what was needed and made suggestions too. He was also very responsive and sent me confirmation right away and patiently responded to all of my email communications in a very timely manner, no matter how small my questions were. It was such a pleasure working with him, a true professional.”

Jim provided Jennifer with a referral to one of our approved contractors for installation. Jennifer was equally impressed by Ronnie’s professionalism and work ethic, emphasizing that the process couldn’t have been smoother for a project with multiple moving parts; something that could have easily turned into a bad and frustrating experience in the wrong hands.

“Besides the great people there to work with, the quality of the fence is very good and the prices are very reasonable too. I added more to the front yard recently after two years with my backyard done. All of my neighbors and friends complimented how beautiful my yard and home look with these nice fences. I am very happy with the fences and enjoyed the experiences.”

We were very pleased to hear Jennifer’s praise of our employee, partnering contractor, materials, and process. This is what we strive for with every call, request, and inquiry that we we get. We put our 150 years experience to work for you, providing expert guidance, referrals, and more. We hope that Jennifer’s vinyl fence provides a beautiful border for her home for many years to come!

Contact AVO and get started on your beautiful border today!

The fence pictured here is our "Concord" Bufftech vinyl fence, which is the model Jennifer chose for her property.

More than your local fence company, AVO Fence & Supply knows there is always more to learn when it comes to the latest tips,technology and professionalism in the fencing industry. We’re taking that expertise and sharing it here. Start planning your next fencing project today with AVO Fence & Supply.

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